What to Ask Before You Buy an AI Support Agent
Nine questions that tell a real agent from a chatbot with a nice chat window. Includes the pricing question most buyers forget until the first big bill.
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Guides for
Shopify
merchants.
Practical articles on AI customer support, WhatsApp setup, and growing your Shopify store.
How to Cut Shopify Customer Support Time by 80% with AI
Most Shopify merchants spend 3–5 hours/day answering the same 10 questions. Here’s how AI handles them automatically — without losing the personal touch.
Read article →WhatsApp for Shopify: The Complete Setup Guide (2026)
A step-by-step guide to connecting WhatsApp Business to your Shopify shop. You own the number, and Meta bills you directly.
Read article →Why Your Shopify Chatbot Keeps Giving Wrong Answers (And How to Fix It)
Generic AI chatbots make things up. An AI that answers only from content you approved does not. Here’s the difference, and why it matters for your brand.
Read article →The Real Cost of a Customer Support Agent vs AI for Shopify Stores
In the UK a part-time support hire costs £1,200+/mo once National Insurance, holiday and pension are counted. We compare that with an AI agent doing the same work.
Read article →How to Write a WhatsApp Welcome Message That Converts (With Examples)
First impressions on WhatsApp matter. Here are the patterns that get customers to reply — with templates you can copy.
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Looking for a quick answer?
19 common questions on setup, pricing, how the AI behaves and what happens to your data.