Keep answers fresh without manual work.
AstroX connects to your Shopify shop for live product, order and stock data. Your answers stay up to date on their own.
Launch in four steps.
Connect your store
Sign in with Shopify and confirm what AstroX may read: your products and your policies.
Initial sync + validation
We bring in your products, collections and policies. Then you and your team check the answers.
Embed on site
Add the chat window to your product pages and help pages.
QA checklist + launch
Work through a short check-list, go live, then review it each week.
Common Shopify workflows.
Fewer order chasers
Order status, delivery updates and expected arrival dates, answered automatically.
Returns and exchanges guidance
Answer policy questions and guide shoppers through the return flow.
Product discovery + comparisons
Suggest products, compare options, and show you what shoppers are looking for.
Capabilities and governance.
Capabilities
- Sync product catalogue
- Answers from the policies you upload
- Live order status answers
- Product changes update on their own
How it works
Connect the shop, bring in your data, add the chat window, run the checks, then improve it weekly.
Governance
Your data stays separate from other businesses. Role permissions and a record of every change are built in.