Unlike Gorgias ($160+/mo) or Tidio, our AI is included in every plan — no per-reply charges. WhatsApp uses BYOA: connect your own account, you own the number, Meta bills you directly.
Single store, AI-powered web chat with Shopify sync. No developer needed.
Billed monthly · 7-day free trial
Start free trialWhatsApp + Email + Web. The plan most growing Shopify stores choose.
Billed monthly · 7-day free trial
Start free trialHigh volume, multiple brands. Advanced analytics and data export included.
Billed monthly · 7-day free trial
Start free trialCustom setup with a dedicated success manager and onboarding support.
Talk to us — we'll build the right plan
Talk to salesAll plans include a 7-day free trial.
Everything included in each plan. Optional add-ons available if you need more.
| Feature | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Usage | ||||
| AI conversations / month | 500 | 2,000 | 8,000 | Unlimited |
| AI bots | 1 | 3 | 10 | Unlimited |
| Shopify stores | 1 | 3 | Unlimited | Unlimited |
| Channels | ||||
| Web chat widget | ✓ | ✓ | ✓ | ✓ |
| WhatsApp Business (BYOA) | — | ✓ | ✓ | ✓ |
| Email channel (AI replies) | — | ✓ | ✓ | ✓ |
| AI & Knowledge | ||||
| Multilingual AI replies | ✓ | ✓ | ✓ | ✓ |
| Knowledge base (files) | 10 | 100 | Unlimited | Unlimited |
| Shopify catalog + order sync | ✓ | ✓ | ✓ | ✓ |
| Data export | ✓ | ✓ | ✓ | ✓ |
| Team & Support | ||||
| Human handoff seats | 2 | 10 | 25 | Custom (50+) |
| Analytics | ✓ | ✓ | Advanced | ✓ |
| Dedicated success manager | — | — | — | ✓ |
A conversation starts when a customer sends their first message and ends after 30 minutes of inactivity. One session = one conversation, regardless of how many messages are exchanged.
You'll receive an email alert at 80% and 100% usage. Additional conversations are billed at a flat overage rate, visible in your dashboard before any charge.
Yes. WhatsApp uses BYOA (Bring Your Own Account). You connect your Meta Business account and Meta bills you directly for WhatsApp conversations at their standard rates. Our plan fee covers our platform cost only.
Yes. Upgrades take effect immediately and are prorated. Downgrades apply from the next billing cycle.
Annual billing options are available at a discount — contact us for details. We can also lock in your current price as a founding member for your first 12 months.
Full access to all features in your chosen plan for 7 days — no credit card required. Add a payment method before the trial ends to keep uninterrupted access.