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OMNICHANNEL (EARLY ACCESS)

Bring the AI agent to messaging channels.

Connect WhatsApp through Meta, using your own business account. You own the number — AstroX handles the answers, Meta handles the messaging.

Request early accessAll integrations
What you get

Messaging operations built for teams.

Conversation routing

Messages go to the AI or to the right person on your team, automatically.

Approval + templates

Use the message templates Meta approved, with checks so nothing goes out that should not.

Handover with a full record

Hand a conversation to a person with everything they said, and keep a record of it.

In-chat selling

Products shown in the chat. Checkout on your store.

The agent replies with product cards — photo, name, price — in one WhatsApp message. Customers tap Details or Show more, then buy on your storefront.

Product cards, in one message

Up to 10 products per message as a swipeable carousel, pulled from your synced Shopify products. One message, one Meta charge.

Details and Show more on every card

A tap opens that product's details or the next page. Material, colours and sizes are answered from live stock, with a link to the product on your store, in the customer's language.

Payment stays on your store

Checkout runs on your storefront, so orders, refunds and reporting stay where they already are.

Setup

Nothing extra to set up: once Shopify is connected, the cards use your synced products. You choose the reply style in your dashboard — image cards (the default), a compact text list, or one photo per product.

BYOA model

You own the number.

Bring Your Own Account means your WhatsApp number is registered in your Meta Business Manager, not ours. Meta bills you directly for conversations.

Number ownership

Your WhatsApp Business number is registered to your Meta Business Manager. If you switch platforms, the number stays with you.

Direct Meta billing

WhatsApp messaging fees go directly to your Meta account at Meta's current rates, with no markup from AstroX. From 1 October 2026 Meta charges per delivered message — the agent packs each product reply (photos, prices, buttons) into one message, so a six-product answer is one charge, not twelve.

No developer, no reseller contract

Connecting WhatsApp is a button in your dashboard: sign in with your Meta Business account, pick the number, accept Meta's terms. What you do need is a Meta Business account, a phone number not already registered on WhatsApp, and someone authorised to accept those terms.

Connected through Meta itself

AstroX connects through Meta's own official WhatsApp Business service. You give AstroX permission to send and receive on your number, and you can take it back at any time.

Early access expectations

How early access runs.

Timeline

Web chat can be answering from your products in under 30 minutes. WhatsApp goes live once Meta verifies your business, usually a few days. We set up your number, message templates and your uploaded content while you wait, so you are ready the day approval lands.

1

Start with 1 brand + 1 number

We begin with a single WhatsApp number to validate the setup and measure performance before scaling.

2

Set your policies and handover rules

Upload your policies and FAQs, choose when a conversation goes to a person, and approve your message templates.

3

Measure resolution and reply speed

Track bot resolution rate, first reply time and open tickets to validate ROI.

Request early access

We will confirm eligibility and share the rollout plan.