It answers only from your own catalogue, orders and uploaded content. It runs on your storefront, your WhatsApp number and your support mailbox, with one Inbox for all three. Web chat is usually live in under 30 minutes; WhatsApp goes live once Meta approves your business.
Three jobs. One agent.
Three channels, one Inbox, your store.
On your storefront
One snippet. Your name, your greeting. If a visitor leaves and gave an email, your reply goes out by email and their answer lands in the same conversation.
Your own number
Registered in your own Meta account, no reseller in between. Product cards, order answers and handoff all run on it. After 24 hours of silence your team reaches out with a Meta-approved template.
How WhatsApp connects →AI drafts, you send
Forward your support address. Every inbound email gets a draft carrying the order status and your own policy wording; your team reviews and sends.
Live, not nightly
Sign in with Shopify to connect. Price, stock and order changes reach the agent within seconds. Only the permissions it needs, and you can disconnect any time.
Shopify integration →No Shopify yet? Start anyway.
Know what it said. Change what it says.
How the AI works, what happens when it is wrong and what you can upload are answered in the FAQ.
How the AI works →