Handle support.
Sell more.
Keep control.
Policy-grounded AI agents for Shopify — instant answers, smooth handoff to humans. Live in 2–7 days.
Resolve support. Drive sales.
One AI agent.
Handles tickets, drives sales, keeps every answer on-brand — so your team focuses on what matters.
Answers grounded in
your approved content.
Designed to respond only from content you've configured and approved — helping keep answers grounded, consistent, and on-brand.
Human handoff — when it matters
Not confident? Hands off to a human with full context — no dead ends.
One workspace for all your brands
Multiple stores, one dashboard. Each with its own agent and knowledge base.
- Isolated knowledge per brand
- RBAC per team member
- Separate analytics per store
Stay accurate over time
Update answers and retrain — no code, no redeployment needed.
Deep Shopify integration
Connect via OAuth in minutes. Catalog, orders, and inventory sync with your Shopify store based on your configured setup.
Analytics that improve your store
See what customers ask, what gets deflected, and where to improve your products and content.
Meet customers where they already are.
One AI agent, three channels — all managed from the same dashboard with one knowledge base.
Web chat widget
One script tag. Product questions, order tracking, returns — 24/7.
Learn more ›WhatsApp Business
AI replies in WhatsApp — where 90%+ of UK shoppers already are.
Learn more ›Email — AI-drafted replies
AI drafts the reply. Your team reviews and sends. No copy-pasting.
Learn more ›Live in days, not months.
No developers, no complex integration project. Three steps from signup to live AI agent.
Add your knowledge
Upload FAQs, policies, and brand guides. The AI only uses what you approve.
Connect Shopify
Connect via OAuth — no developer needed for standard setups. Catalog and order data syncs with your store.
Deploy & improve
One script tag goes live. Weekly analytics help you improve over time.
Built for businesses that care about data.
Enterprise-grade access controls and tenant isolation — regardless of which plan you're on.
Role-based access
Granular roles for knowledge, tickets, analytics, and billing.
Tenant isolation
All data isolated per company — zero cross-tenant leakage.
Full audit trail
Every change, reply, and handoff is logged with timestamp.
Common questions answered.
Everything Shopify merchants typically ask before getting started.
Does the AI actually know my products?
Yes. It syncs your live catalog, orders, and prices via OAuth — answers from real data, not static text.
What if the AI gives a wrong answer?
Only answers from approved content. If unsure, it says so and escalates — no guessing.
How long does setup take?
2–7 days. Connect Shopify, upload policies, embed the widget. No developer needed.
Do I need a developer or technical team?
No. Web dashboard setup — one-click OAuth, one copy-paste script tag.
What happens when a customer asks something the AI can't handle?
Hands off to a human with full context — no dead ends. You control when escalation triggers.
Is my customer data safe?
Yes. Data is fully isolated per store — no cross-business sharing. UK-registered, GDPR-compliant.
Is AstroX suitable for regulated industries?
AstroX is designed for eCommerce and Shopify-based businesses. It is not intended for use cases requiring regulated professional advice — including medical, legal, financial, or clinical guidance — without appropriate human oversight. If you operate in a regulated sector, you are responsible for ensuring your use of AI-generated responses complies with applicable industry regulations. Our Acceptable Use Policy sets out full scope restrictions.
Launch your first AI agent this week.
Start a free 7-day trial — no credit card required. No developer needed for standard setup. See how it works on your own store.